Truth Without Fear
For many of us, nothing is more daunting than having to tell people things they don't want to hear. These are the scary, difficult conversations that most of us avoid. But they are the conversations we need to have if we're going to have a rewarding, productive life. Truth Without Fear is the best book for learning how to navigate this rocky territory. It will give you the seven-word secret for being effective at telling difficult truths. It will give you special tools for dealing with all the different kinds of difficult truths: giving bad news, giving someone needed criticism, breaking up with someone, and so on. Most importantly, it shows how to say difficult things while preserving the relationship at the same time.